CAREERS AT HOPE ROZA

Bring your ambition.
Keep your personality.

We are building performance luxury in Singapore, one beautifully engineered detail at a time. We hire curious people who make things happen, use technology intelligently, and still know that taste cannot be automated.

MEET THE OPEN ROLES
EST.2020

Small team. Global ambition. Real responsibility. Your work will not disappear into a folder called “final_final_v7.” It will ship.

WHAT WE VALUE & SEEK

The hand we want to be dealt.

SWIPE, DRAG OR USE THE ARROWS

A
01

Ownership

You see the whole outcome, not only your assigned square. If something is wobbling, you steady it.

A
K
02

Judgement

You know when to move fast, when to ask, and when “technically finished” is not actually good enough.

K
Q
03

Taste

You notice the extra pixel, the lazy sentence and the detail that quietly makes something feel luxurious.

Q
J
04

Curiosity

You learn new tools without waiting for a training calendar, then ask the better question the tool cannot answer.

J
10
05

Resourcefulness

You do not confuse a small team with small possibilities. You find a thoughtful way through.

10
9
06

Kind Candour

You are direct without being careless, generous without being vague, and easy to trust when the pressure rises.

9

NOW HIRING

Choose your seat at the table.

Three full-time roles and three internships. Every one of them comes with ownership, direct access to the founder, and work you can point to with pride.

THE GROWTH ENGINEFULL-TIME · DIGITAL COMMERCE

E-commerce, Shopify & Performance Marketing Lead

For the person who can spot a leaky funnel before breakfast and make the numbers behave by lunch.

VIEW THE ROLE +

Your mission

Own HOPE ROZA’s digital storefront and paid growth engine end-to-end. Make Shopify faster, clearer and more persuasive, then make Meta and Google Ads bring the right customers to it profitably.

What you will own

  • Shopify merchandising, collections, landing pages, apps, CRO, site QA and conversion reporting.
  • Meta and Google campaign structure, creative testing, budgets, audiences, feeds and weekly optimisation.
  • Tracking accuracy across Shopify, Meta Pixel and CAPI, GA4, Google Ads and Merchant Center, including purchase value.
  • Singapore and international market performance, with clear CAC, ROAS, CVR and contribution-margin reporting.
  • AI agents, automations and dashboards that reduce repetitive work while keeping a human quality check.
  • A disciplined testing roadmap across offers, PDPs, creative, checkout friction and retention.

You may be our person if

  • You have hands-on Shopify and paid social/search experience for e-commerce, ideally fashion or premium consumer goods.
  • You can diagnose the entire journey, not just celebrate cheap clicks.
  • You understand pixels, feeds, attribution and analytics well enough to fix them.
  • You use tools such as Shopify, Meta Ads Manager, Google Ads, GA4, Merchant Center, Klaviyo, Looker Studio and AI/automation platforms confidently.

Your application edge: show us one store or campaign you improved, the problem you found, and the commercial result.

APPLY FOR THIS JOB
THE FRAME MAKERFULL-TIME · CREATIVE

Graphic Designer & Video Editor

For the visual storyteller who can make a heel feel cinematic in six seconds, and hold attention for six minutes.

VIEW THE ROLE +

Your mission

Turn HOPE ROZA’s products, technology and point of view into high-performing visual stories across advertising, social, YouTube, e-commerce and marketplaces.

What you will own

  • Concept, shoot and edit Reels, TikToks, Shorts, paid-social ads and longer YouTube films.
  • Create campaign graphics, product retouching, motion graphics, email assets, PDP visuals, lookbooks and marketplace content.
  • Build strong hooks, pacing, sound, transitions, captions, covers and platform-native edits.
  • Repurpose shoots, creator footage and UGC into a useful, searchable content library.
  • Use generative AI for ideation, storyboards, production and versioning without changing product accuracy, hardware, silhouette or colour.
  • Review performance and create the next iteration, not simply the next pretty file.

Your toolkit

Adobe Photoshop, Illustrator, InDesign, Premiere Pro and After Effects; Figma and Canva; CapCut, Final Cut or equivalent; modern image, video, voice and workflow AI tools. Camera and iPhone production fluency are both valued.

You may be our person if

  • Your portfolio proves that you personally conceived, shot, designed or edited the work.
  • You understand luxury typography and composition as well as retention and conversion.
  • You move quickly, accept feedback without drama, and keep product details exact.

Please include 5–10 relevant pieces, your exact contribution, platform context and any performance results.

APPLY FOR THIS JOB
THE CALM CENTREFULL-TIME · OPERATIONS

Operations, Admin & Customer Experience Coordinator

For the organised human who turns “Where is that order?” into “Already handled.”

VIEW THE ROLE +

Your mission

Become the founder’s operational right hand and the dependable connection between customers, factories, shipping partners and the team.

What you will own

  • Customer care across orders, payments, fulfilment, returns, refunds and product questions.
  • Supplier communication on quotations, samples, production, packaging, quality and delivery dates.
  • Coordination with warehouses, freight forwarders, couriers and shipping partners.
  • Founder schedules, priorities, meetings, follow-ups and conversion of conversations into clear actions.
  • Trackers, SOPs, dashboards, templates and automations that make information easy to find.
  • Light support across product listings, website updates, newsletters, research and presentations.

Non-negotiables

  • Fluent written and spoken English and Chinese/Mandarin.
  • Excellent organisation, judgement, discretion and follow-through.
  • Experience in operations, administration, customer service, e-commerce or supplier coordination.
  • Confidence with spreadsheets, task systems and AI tools. AI is a helpful assistant, not an employee who gets to work unsupervised.

Include the phrase “organised humans still matter” and one example of a complicated issue you coordinated successfully.

APPLY FOR THIS JOB
THE SCROLL STOPPERINTERNSHIP · CONTENT

Social Media Content Intern

For the person whose Notes app is full of hooks and whose camera roll is suspiciously well organised.

VIEW THE ROLE +

Your live project

Help shape how HOPE ROZA shows up across Instagram, TikTok, LinkedIn and YouTube, with content that earns attention and supports real launches.

What you will do

  • Develop channel-specific ideas, scripts, hooks, captions and a working content calendar.
  • Edit short-form footage, create covers and on-screen copy, and adapt assets without simply reposting the same idea everywhere.
  • Capture and organise product, founder, behind-the-scenes and trend-responsive content.
  • Track reach, saves, engagement, click-through and watch time, then improve the next week’s work.
  • Keep every silhouette, ornament, monogram, colour and product claim accurate.

What we value

Strong writing, excellent taste, platform fluency, reliability, Canva/CapCut confidence and the curiosity to learn fast. A small portfolio, personal channel or sample concept is welcome.

Tell us one HOPE ROZA series you would launch and write the opening hook.

APPLY FOR THIS JOB
THE DOOR OPENERINTERNSHIP · BUSINESS GROWTH

Business Marketing & Partnerships Intern

For the researcher who does not stop at a list of 100 names, but finds the 10 worth calling.

VIEW THE ROLE +

Your live project

Build a focused path to new customers and commercial partners across wholesale, retail, corporate gifting, hospitality and relevant communities.

What you will do

  • Research and prioritise retailers, distributors, wholesalers, stylists, corporate partners and market opportunities.
  • Identify the right decision-makers and write outreach that feels personal, credible and specific.
  • Create sharp partner decks, line-sheet support, proposals and follow-up systems.
  • Track outreach, replies, meetings and next actions in a disciplined CRM.
  • Support launches, events, retail activations and market or competitor research.
  • Turn findings into recommendations, not a 70-slide graveyard of screenshots.

What we value

Commercial curiosity, strong English, research discipline, persuasive writing, spreadsheet confidence and comfort speaking with senior people. Business, marketing or communications students and recent graduates are welcome.

Name one partner HOPE ROZA should approach, the person you would contact and your two-sentence pitch.

APPLY FOR THIS JOB
THE MATCHMAKERINTERNSHIP · CREATOR & PR

Influencer, Creator & PR Intern

For the person who knows the difference between a creator with followers and a creator with influence.

VIEW THE ROLE +

Your live project

Build and run a curated creator and media programme for HOPE ROZA launches. This is not scattershot gifting and it is not a simulation.

What you will do

  • Source creators and media whose audience, aesthetic, engagement and credibility genuinely match the brand.
  • Write personalised pitches, negotiate rates and usage rights, and prepare precise briefs.
  • Coordinate gifting, samples, deliverables, approvals, calendars and posting schedules end-to-end.
  • Protect product accuracy across every creator asset.
  • Track engagement, clicks, earned coverage, content usage and sales signals, then adjust the strategy.
  • Build respectful, long-term relationships with creators, stylists, editors and partners.

What we value

Exceptional written communication, premium brand judgement, knowledge of creator economics and the organisation to manage many relationships without dropping a detail.

Send us three creators you would shortlist, why each fits, and the first line of your outreach.

APPLY FOR THIS JOB

YOUR ROLE IS NOT LISTED?

Show us how you think.

If you do not see a role that fits, but believe your skills and ambition belong at HOPE ROZA, we would still like to hear from you. Email your CV, portfolio where relevant, availability and a short note explaining why you are interested in joining us.

EMAIL NOW

Shopping Cart (0)

You're $99 away from free shipping!

This much away from $150+ Free Gift

Your cart is empty

Estimated Total $0.00

More Details
×
Concierge
Your Personal Concierge